Members shall maintain and enforce policies and procedures establishing a mechanism for patients to have concerns addressed within one (1) business day (based upon the facility’s posted hours).
Notice: We’re in the midst of a power outage that is effecting the Mapleleafmeds call center, email, and online chat services. Our team is working hard to restore function to these services, and we apologize for any trouble it may cause.
If you have a Privacy concern you may contact our Privacy Officer at [email protected].